All Staff

The health care worker will better understand latex allergy, its causes, those at risk, signs and symptoms of a reaction, diagnosing latex allergy, and proper documentation.

To enhance communication between the patient/resident with dementia and health care personnel.

To improve communication with patients with special needs.

To improve customer service in health care.

Health care professionals will learn how to identify and respond to conflict and disruptive behaviors among coworkers. Research on the negative consequences of conflict on staff morale and patient care are reviewed. Various strategies to deal with negative situations that are a part of every workplace are explained.

Purpose: This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it. 

Health care workers will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and residents. 

Health care professionals working in a variety of settings will review and gain knowledge of the disease tuberculosis.

The participant will enhance their understanding of compliance issues in healthcare.

This course is designed to provide employees of user facilities with pertinent information regarding the reporting requirements for medical device malfunctions.

This course is intended primarily for non-licensed health care personnel who provide direct care for people in home care programs. General guidelines are provided for administering or assisting with the administration of medications. This content reviews basic medication safety and the 6 Rights and three checks of medication administration. Learners will also become familiar with the various routes for medication administration.

The participant will enhance his or her understanding of the definition of sexual harassment and how to prevent it in the workplace.

Las instalaciones del cuidado de la salud deben proporcionar un entorno positivo y libre de discriminación para todos los empleados.

This is the first part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.

Purpose:  This is the second part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.

In this course, health care professionals will increase their understanding and skills in providing optimal care to individuals from varying age groups.

Purpose: This is the final part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.

In this course, learners will be encouraged to reflect on systemic issues in health care, as well as consider how personal assumptions can influence care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients/residents face are steps in breaking down historical barriers and broadening one’s perspectives.

LGBT seniors have faced many challenges that have kept them in the closet or forced them back into the closet because of discrimination and bullying from caregivers and other friends and family. This self-study will help health care staff understand the terminology and basic rights of LGBT seniors in long-term care.

Post-traumatic stress disorder (PTSD) is a dramatic life-altering condition that causes intense feelings of horror, fear, and hopelessness. The purpose of this course is to assist health care workers in identifying symptoms of PTSD and understanding its impact. Topics will also include treatment options as well as in-the-moment techniques to help residents cope with trauma or PTSD symptoms.

Coronavirus (COVID-19) is a novel virus that causes respiratory disease in persons infected, which can range from mild symptoms such as a common cold to more severe diseases – even death. This course provides health care workers with both individual and workplace practices to help prevent the spread of transmission and ultimately keep patients, team members and the public safe.

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

By taking this course, you will learn to identify human trafficking, understand the duties of mandatory reporters, and know to how to resource and support survivors.

Loss of muscle mass and strength is a normal part of the aging process. The resulting immobility of aging muscles can affect many areas of the body. This course provides an overview of how aging affects mobility, including risk factors, complications and dangers of immobility, and details how therapeutic activities can lessen mobility problems. 

This course provides you with an understanding of how to best help and communicate with individuals with disabilities.

All health care staff working with older adults will benefit from increasing their knowledge about caring for people living with dementia or a related disorder. The information provided here includes an overview of the brain's normal aging process, dementia's effect on the brain, and how dementia is diagnosed. The different types of dementia, including Alzheimer's disease, will be reviewed.

The information provided here includes an overview of communicating with people with dementia, including challenges and strategies for adapting communication to each person.