Communication

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  1. ALL102 - Communication and Dementia (1.0 HR)
    ALL102 - Communication and Dementia (1.0 HR)
    $17.95

    To enhance communication between the patient/resident with dementia and health care personnel.

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  2. ALL103 - Communication: Persons with Special Needs (1.0 HR)
    ALL103 - Communication: Persons with Special Needs (1.0 HR)
    $11.95

    To improve communication with patients with special needs.

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  3. ALL105 - Dealing With Difficult People in Healthcare  (2.0 HR)
    ALL105 - Dealing With Difficult People in Healthcare (2.0 HR)
    $23.95

    Health care professionals will learn how to identify and respond to conflict and disruptive behaviors among coworkers. Research on the negative consequences of conflict on staff morale and patient care are reviewed. Various strategies to deal with negative situations that are a part of every workplace are explained.

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  4. ALL106 - Stress Management (1.0 HR)
    ALL106 - Stress Management (1.0 HR)
    $11.95

    Purpose: This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it. 

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  5. ALL107 - The Importance of Effective Communication in Health Care (1.0 HR)
    ALL107 - The Importance of Effective Communication in Health Care (1.0 HR)
    $11.95

    People working the health care setting will gain knowledge and skills related to basic communication.

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  6. ALL120 - Understanding Post-Traumatic Stress Disorder
    ALL120 - Understanding Post-Traumatic Stress Disorder
    $11.95

    Post-traumatic stress disorder (PTSD) is a dramatic life-altering condition that causes intense feelings of horror, fear, and hopelessness. The purpose of this course is to assist health care workers in identifying symptoms of PTSD and understanding its impact. Topics will also include treatment options as well as in-the-moment techniques to help residents cope with trauma or PTSD symptoms.

     

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