Search results for: 'Customer Service in Healthcare'
- NUR110 - Heart Failure (1.0 HR)$15.95
The healthcare practitioner will enhance her understanding of heart failure.
Learn More - NUR109 - Coronary Heart Disease (1.5 HR)$20.95
The healthcare practitioner will enhance her knowledge of coronary heart disease and its impact on the individual.
Learn More - REG203 - Safety Fair: Resident Rights (1.0 HR)$15.95
To review the rights of residents in the long-term care setting.
Learn More - REG202 - Safety Fair: Infection Control (1.0 HR)$15.95
To review safe infection control practices utilized in the healthcare setting.
Learn More - REG200 - Safety Fair: Employee Safety (1.0 HR)$15.95
To review safety measures every employee can practice to remain safe in the healthcare environment.
Learn More - REG109 - Hazardous Weather and Internal Disaster Preparedness (1.0 HR)$15.95
This course addresses both weather events and manmade threats that create dangers for long-term care residents and staff. Health care workers will learn how to prepare for and respond to such events.
Learn More - REG103 - Hazard Communication (1.0 HR)$15.95
Healthcare personnel will enhance their understanding of the OSHA hazardous chemical guidelines and how to use Safety Data Sheets (SDS).
Learn More - REG107 - F550 Quality of Life and Residents Rights(1.0 HR)$15.95
Healthcare personnel will describe the expectations of CMS in promoting and enhancing resident quality of life in the facility.
Learn More - REG105 - Drug Use and the Workplace (0.5 HR)$11.95
The healthcare employee will enhance his/her recognition of alcohol and other drug (substance) abuse in the workplace setting.
Learn More - CNA103 - Ethical and Legal Practice for the CNA (1.0 HR)$15.95
To better understand how ethical principles can be applied in the health care setting by the certified nursing assistant.
Learn More - CNA205 - Shingles: Etiology, Prevention and Medications (1.0 HR)$15.95
The participant will better understand herpes zoster and its treatment and prevention.
Learn More - HH105 - MGR: Bloodborne Pathogens for Employers and Supervisors for Home Health (1.0 HR)$15.95
To enhance the manager’s/supervisor’s knowledge of bloodborne pathogens and needlestick injuries so that they can be minimized or eliminated in the home care environment.
Learn More - HH101 - Exposure to Bloodborne Pathogens and Needlestick Injuries (1.0 HR)$15.95
To enhance the participant’s knowledge of blood-borne pathogens and needlestick injuries so that they can be minimized or eliminated.
Learn More - NUR192 - Chronic Kidney Disease and Dialysis (1.0 HR)$15.95
Renal failure, also known as end-stage kidney disease, is when the kidneys can no longer filter waste and balance fluids from the body. Dialysis is a medical intervention that filters the waste from the body to extend the person’s life when the kidneys can no longer do so. This self-study will help the health care worker understand the causes of chronic kidney disease and renal failure, what dialysis is, the necessity of dialysis, the different types of dialysis, and the implementation of dialysis at home and in long-term care facilities.
Learn More - DHS302-RECERT - (1.0 HR) Dependent Adult Mandatory Reporter Training$21.95
To be eligible for the 1-hour recertification course, you must have previously completed the full 2-hour course, Dependent Adult Abuse Mandatory Reporter Training and/or Child Abuse Mandatory Reporter Training.
The purpose of this course is to better identify Dependent Adult Abuse, the signs and symptoms, reporting requirements and continuing education required for mandatory reporters. This course meets the requirements for the 2-hour training on Dependent Adult Abuse and is appropriate for any individual who is designated a mandatory reporter by the state of Iowa.
Learn More - DHS102-RECERT - (1.0 HR) Child Abuse Mandatory Reporter Recertification Training$21.95
To be eligible for the 1-hour recertification course, you must have previously completed the full 2-hour course, Dependent Adult Abuse Mandatory Reporter Training and/or Child Abuse Mandatory Reporter Training.
The purpose of this course is to enhance the knowledge of the mandatory reporter in recognizing and reporting suspected child abuse.
Learn More - DHS302 - Dependent Adult Mandatory Reporter Training (2.0 HR)$25.95
The purpose of this course is to better identify Dependent Adult Abuse, the signs and symptoms, reporting requirements and continuing education required for mandatory reporters. This course meets the requirements for the 2-hour training on Dependent Adult Abuse and is appropriate for any individual who is designated a mandatory reporter by the state of Iowa.
Learn More - DHS102 - Child Abuse Mandatory Reporter Training (2.0 HR)$25.95
The purpose of this course is to enhance the knowledge of the mandatory reporter in recognizing and reporting suspected child abuse.
Learn More - REG120 - Dementia - Communication, Behavior Management, and Abuse Prevention (1.0 HR)$15.95
This course discusses the care of individuals with dementia and is intended to meet the Center for Medicare and Medicaid Services (CMS) requirements for dementia training. Topics covered include communication, behavior management, abuse prevention, and dementia. All staff working in the long-term care setting will increase their knowledge and skills in caring for people diagnosed with Alzheimer’s disease and other types of dementia.
Learn More - REG114 - Social Media Usage in Health Care (1.0 HR) (All Staff)$15.95
This course is intended for all employees in the long-term care setting. You will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.
Learn More - MGR106 - Social Media Usage in Health Care (For Admins) (1.0 HR)$15.95
In this course intended for nursing and management staff in the long-term care setting you will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media, including creating and implementing policies, training staff, and responding and reporting allegations of abuse. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.
Learn More - NHA102 – Admin: Infection Control for Nursing Home Administrators (1.75 HR)$44.95
Nursing home administrators will review and gain knowledge of current and emerging infection control procedures, common health care-related infections, infectious disease outbreaks, and how to develop effective infection control programs within a health care facility.
Learn More - NHA103 - Admin: Dementia Training (5.25 HR)$115.95
All staff working in the long term care setting will increase their knowledge and skills in caring for persons diagnosed with Alzheimer’s disease or a related disorder.
Learn More - DTY103 - Foodborne Illness (1.0 HR)$15.95
The purpose of this course is to inform health professionals and food service workers about foodborne illness and the many pathogens that can cause it, the symptoms, how it is transmitted, how to prevent it, and how to treat it.
Learn More - NUR125 - Cultural Differences in Death and Dying (1.0 HR)$15.95
The purpose of this course is to understand the cultural importance of the individual and those directly affected including family and friends in dealing with illness and death. As the U.S. becomes more ethnically and racially diverse and culturally complex, there is a need to understand how to work with individuals who have values, health beliefs, and perspectives that are different from your own or those you are familiar with.
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