Search results for: 'Customer Service in Healthcare'
- NUR191 - Behavioral Health Services (1.0 HR)$15.95
Mental health issues can affect anyone. They do not discriminate based on age, gender, ethnicity, religion, income, social status, or sexual orientation. This course provides education to health care employees who are involved in the care of persons with behavioral health disorders. The guidelines provided are supported by the Centers for Medicare and Medicaid Services. Following this course, you will be able to identify the prevalence of mental illness in the United States, define and possess knowledge of mental illness and substance-related and addictive disorders, and determine what is involved with an interdisciplinary approach to care. This course will address the psychosocial needs of individuals with behavioral health issues and conclude which elements contribute to achieving the highest standard of care for such individuals.
Learn More - NHA101 - Admin: Corporate and Facility Compliance for Nursing Home Administrators (2.25 HR)$70.95
The health care administrator will increase their knowledge of corporate compliance and their responsibility to report fraud, waste, and abuse. In health care facilities, all employees are expected to follow certain standards of behavior. These standards should influence the way patient care, daily business, interaction with others, and everyday decisions are accomplished. This course includes information to assist the administrator in developing the facility’s compliance program. The National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) has approved the above named program for continuing education credit.
Learn More - Indiana QMA Inservice Training$220.00
The following training meets the Indiana Qualified Medication Aide (QMA) annual required six (6) hours of annual in-service training to renew QMA certification each year. For insulin administration certified QMAs, one (1) additional hour of in-service training directly related to insulin administration must also be completed each year.
Learn More - NUR192 - Chronic Kidney Disease and Dialysis (1.0 HR)$15.95
Renal failure, also known as end-stage kidney disease, is when the kidneys can no longer filter waste and balance fluids from the body. Dialysis is a medical intervention that filters the waste from the body to extend the person’s life when the kidneys can no longer do so. This self-study will help the health care worker understand the causes of chronic kidney disease and renal failure, what dialysis is, the necessity of dialysis, the different types of dialysis, and the implementation of dialysis at home and in long-term care facilities.
Learn More - DHS302-RECERT - (1.0 HR) Dependent Adult Mandatory Reporter Training$21.95
To be eligible for the 1-hour recertification course, you must have previously completed the full 2-hour course, Dependent Adult Abuse Mandatory Reporter Training and/or Child Abuse Mandatory Reporter Training.
The purpose of this course is to better identify Dependent Adult Abuse, the signs and symptoms, reporting requirements and continuing education required for mandatory reporters. This course meets the requirements for the 2-hour training on Dependent Adult Abuse and is appropriate for any individual who is designated a mandatory reporter by the state of Iowa.
Learn More - DHS102-RECERT - (1.0 HR) Child Abuse Mandatory Reporter Recertification Training$21.95
To be eligible for the 1-hour recertification course, you must have previously completed the full 2-hour course, Dependent Adult Abuse Mandatory Reporter Training and/or Child Abuse Mandatory Reporter Training.
The purpose of this course is to enhance the knowledge of the mandatory reporter in recognizing and reporting suspected child abuse.
Learn More - DHS302 - Dependent Adult Mandatory Reporter Training (2.0 HR)$25.95
The purpose of this course is to better identify Dependent Adult Abuse, the signs and symptoms, reporting requirements and continuing education required for mandatory reporters. This course meets the requirements for the 2-hour training on Dependent Adult Abuse and is appropriate for any individual who is designated a mandatory reporter by the state of Iowa.
Learn More - DHS102 - Child Abuse Mandatory Reporter Training (2.0 HR)$25.95
The purpose of this course is to enhance the knowledge of the mandatory reporter in recognizing and reporting suspected child abuse.
Learn More - REG120 - Dementia - Communication, Behavior Management, and Abuse Prevention (1.0 HR)$15.95
This course discusses the care of individuals with dementia and is intended to meet the Center for Medicare and Medicaid Services (CMS) requirements for dementia training. Topics covered include communication, behavior management, abuse prevention, and dementia. All staff working in the long-term care setting will increase their knowledge and skills in caring for people diagnosed with Alzheimer’s disease and other types of dementia.
Learn More - REG114 - Social Media Usage in Health Care (1.0 HR) (All Staff)$15.95
This course is intended for all employees in the long-term care setting. You will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.
Learn More - MGR106 - Social Media Usage in Health Care (For Admins) (1.0 HR)$15.95
In this course intended for nursing and management staff in the long-term care setting you will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media, including creating and implementing policies, training staff, and responding and reporting allegations of abuse. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.
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