Search results for: 'staff retention'
- ALL104 - Customer Service & Health Care for Non-Supervisory Staff (1.0 HR)$15.95
To improve customer service in health care.
Learn More - ALL105 - Dealing With Difficult People in Health Care (2.0 HR)$25.95
Health care professionals will learn how to identify and respond to conflict and disruptive behaviors among coworkers. Research on the negative consequences of conflict on staff morale and patient care are reviewed. Various strategies to deal with negative situations that are a part of every workplace are explained.
Learn More - ALL107 - The Importance of Effective Communication in Health Care (1.0 HR)$15.95
Health care workers in long-term care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and residents.
Learn More