Search results for: 'Caring for difficult patient'
- ALL105 - Dealing With Difficult People in Health Care (2.0 HR)$25.95
Health care professionals will learn how to identify and respond to conflict and disruptive behaviors among coworkers. Research on the negative consequences of conflict on staff morale and patient care are reviewed. Various strategies to deal with negative situations that are a part of every workplace are explained.
Learn More - ALL104 - Customer Service & Health Care for Non-Supervisory Staff (1.0 HR)$15.95
To improve customer service in health care.
Learn More - ALL103 - Communication: Persons with Special Needs (1.0 HR)$15.95
To improve communication with patients with special needs.
Learn More - ALL102 - Communication and Dementia (1.0 HR)$20.95
To enhance communication between the patient/resident with dementia and health care personnel.
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