Purpose: To improve communication with patients with special needs. Objectives: 1. Discuss the challenges and strategies for communicating with patient with hearing and vision impairments; 2. Discuss the guidelines for communicating with patients with aphasia; 3. Discuss techniques for communicating with patients who are disoriented or confused; 4. Discuss appropriate communication methods and how to prevent miscommunication when talking with patients with cultural and language differences; 5. Explain the normal communication process. Continuing Education Credits: 1.0 contact hours Iowa BON #335; 1.0 contact hours CA Board of Nursing CEP 14033; 1.0 contact hours CE Broker # 50-4572 Florida and District of Columbia; 1.0 contact hours for Social Work State of Illinois Department of Financial and Professional Regulation. License No. 159.001315; 1.0 contact hours for Physical Therapy State of Illinois Department of Financial and Professional Regulation. License No. 216.000284; 1.0 contact hours for Occupational Therapy State of Illinois Department of Financial and Professional Regulation. License No. 224.000164; 1.0 CE hours for certified nursing assistants; long term care department heads; and other health care disciplines.
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