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Communication

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  1. $17.95

    To enhance communication between the patient/resident with dementia and health care personnel.

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  2. $11.95

    To improve communication with patients with special needs.

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  3. ALL/COM - Customer Service & Health Care for Non-Supervisory Staff (1.5 HR)

    $17.95

    To improve customer service in health care.

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  4. ALL/COM - Dealing With Difficult People in Healthcare (2.0 HR)

    $23.95

    Health care professionals will learn how to identify and respond to conflict and disruptive behaviors among coworkers. Research on the negative consequences of conflict on staff morale and patient care are reviewed. Various strategies to deal with negative situations that are a part of every workplace are explained.

     

     

     

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  5. $11.95

    Purpose: This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it. 

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  6. $11.95

    People working the health care setting will gain knowledge and skills related to basic communication.

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